Service

Once an access control installation is complete, our staff will visit the site to initialise the doors, and will then meet and train the end user so that the maximum potential of the system can be realised.

We recognise that it will take some time to get used to the new system and therefore offer a telephone support service, which is available from 9.00am to 5.00pm Monday to Friday, and is free for the first 12 months.

Access control systems are very reliable these days. However, they do require regular servicing to prevent potential problems occurring, and we can provide a comprehensive service and maintenance agreement.

Different levels of service and maintenance agreements are available to suit the client’s requirements and the size of the scheme, with the top level one including a comprehensive back to back agreement with Salto.